We know things change, so if you need to modify or cancel your order, get in touch as soon as possible and we'll do everything we can to help.
Please note that once your order has moved into production or dispatch, we're unable to make changes. For personalised pieces, we begin work quickly, so the sooner you reach out, the better.
We want you to love what you receive. If something isn't right, contact us within 30 days of receipt with photos of your item and we'll sort it out.
Ireland, North of Ireland and UK: tracked, 5-10 working days. USA and Rest of World: tracked, 7-14 working days. Duties included.
Personalised pieces (engravings and custom creations) need an extra 2-3 days to craft before dispatch.
You'll receive a shipping confirmation email with tracking as soon as your order is on its way.
Your confirmation email is sent automatically once your order is placed. If it hasn't arrived, please check your spam and junk folders first, as it has a habit of ending up there.
If you still can't find it, get in touch via our Contact page and we'll resend it.
You can track your order at any time using the link in your shipping confirmation email. Please keep in mind that business days exclude weekends and public holidays.
If your order hasn't arrived within the estimated timeframe, contact us and we'll look into it straight away.
Built to last and made to be worn every day:
Every piece arrives in a white jewellery gift box.