Privacy policy

Last updated: March 2026

Gaelic Clann is an Irish brand built on county pride and community. This Privacy Policy explains how we collect, use, and protect your personal information when you visit gaelicclann.com or make a purchase with us.

Personal Information We Collect

When we use the term "personal information" we mean information that identifies or can reasonably be linked to you. Depending on how you interact with us, we may collect:

• Contact details — name, address, phone number, email
• Order information — billing address, shipping address, payment confirmation
• Account information — username, password, security questions
• Transaction information — items viewed, added to cart, purchased or returned
• Device and usage information — browser, IP address, how you navigate the site
• Communications — information you include when contacting our support team

How We Collect It

• Directly from you when you place an order, create an account, or contact us
• Automatically through cookies and similar technologies when you browse the site
• From service providers including Shopify and our payment processors

How We Use It

• To process and fulfil your orders and handle returns or exchanges
• To send order confirmations, shipping updates, and account notifications
• To send marketing emails where you have opted in — you can unsubscribe at any time
• To detect and prevent fraud and protect the security of the site
• To improve the site and our services
• To comply with legal obligations

Our Relationship with Shopify

Our store is hosted and powered by Shopify, which collects and processes certain personal information in order to provide us with ecommerce services. Information you submit through our store is transmitted to and stored by Shopify. Shopify is responsible for the processing of your personal information in connection with their platform. To learn more, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Cookies

We use cookies to power the store, remember your preferences, and understand how visitors use the site. You can manage cookie preferences through your browser settings. Blocking cookies may affect the functionality of certain features.

For information about the cookies Shopify uses, visit shopify.com/legal/cookies.

How We Share Your Information

We may share your personal information with:

• Shopify and third-party service providers who support our operations (payment processing, shipping, analytics, customer support)
• Business and marketing partners for advertising purposes, in accordance with their own privacy policies
• Legal authorities where required by law

We do not sell your personal information.

Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Delete your personal information
• Correct inaccurate information
• Port your data to a third party
• Restrict or object to how we process your information
• Withdraw consent where we rely on consent to process your data
• Opt out of marketing communications at any time via the unsubscribe link in any email

EU and EEA customers have the right to lodge a complaint with their local data protection authority.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

International Transfers

Your personal information may be transferred to and processed in countries outside Ireland and the EU. Where we transfer data outside the EEA, we rely on the European Commission's Standard Contractual Clauses or equivalent recognised transfer mechanisms.

Children

Our site is not intended for children. We do not knowingly collect personal information from anyone under the age of 16.

Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects when it was last revised.

Contact

For any questions about this policy or to exercise your rights:

Email: support@gaelicclann.com Brand: Gaelic Clann, gaelicclann.com